877bt's Privacy Policy —
We Are Committed to Protecting Your Information

1 Introduction & Definitions

The purpose of this policy is to ensure the protection of personal information belonging to our users — that is, you — and to clearly explain how we use that information. The definitions of key terms used in this policy are provided below:

• "Personal Information" — Any information that can directly or indirectly identify you, such as your name, address, mobile number, email, or financial details.
• "Processing" — Any operation performed on personal information, including collection, storage, use, transfer, or deletion.
• "Third Party" — Any organisation or individual outside of 877bt that shares information with us for specific purposes.
• "User" — Any person who is registered on or browsing this platform.
• "Services" — All online gaming, betting, and related features provided by 877bt.

This policy is supplementary to 877bt's Terms & Conditions and Responsible Gaming Policy. Any terms defined in those documents carry the same meaning here.

2 What Information We Collect

877bt collects certain information to provide users with the best experience and to maintain platform security. This information is collected from two sources:

A. Information You Provide

Information you voluntarily provide to us includes:

• Full name and date of birth (for age verification)
• Active mobile number and email address
• Residential address
• Identity verification documents (copy of national ID card or passport)
• Payment information: bKash, Nagad, Rocket, or bank account details
• Content of communications with our support team

B. Automatically Collected Information

When you use the platform, some information is collected automatically:

• IP address and approximate geographic location
• Browser type, version, and device information
• Pages visited, time spent, and click patterns
• Gaming history: bet amounts, win/loss records, and session duration
• Login and logout timestamps
• Information obtained from cookies and similar tracking technologies

3 Purpose of Data Use

Collected information is used only for the following legitimate purposes. We do not use your information for any unnecessary purpose:

• Account Creation & Management: To complete the registration process and keep your account active.
• Identity & Age Verification: To confirm that the user is 21 years of age or older and that their identity is valid.
• Financial Transactions: To successfully process deposits and withdrawals.
• Security & Fraud Prevention: To prevent unauthorised access, fraudulent activity, and money laundering.
• Service Improvement: To analyse platform performance and create a better experience.
• Customer Support: To quickly resolve your complaints, questions, or requests.
• Legal Compliance: To fulfil the requirements of regulatory authorities under applicable laws and regulations.
• Responsible Gaming: To identify problematic gaming behaviour and provide necessary support.

877bt never sells your information to third parties or trades personal information for commercial purposes.

4 Sharing & Disclosure of Information

We treat your privacy as our highest priority. Your personal information may be shared only in the following limited circumstances:

A. Service Provider Partners

We work with trusted third-party service providers for operations such as payment processing, technology infrastructure, security verification, and customer support. These organisations are given access to information only to complete specified tasks and may not use it for any other purpose.

B. Legal Obligations

In response to a court order, legal process, or a valid demand from a government authority, we may be required to disclose necessary information. Any such disclosure will always comply with the provisions of the law.

C. Transfer of Business Assets

In the event of a merger, acquisition, or sale of business assets, user information may be transferred. However, the terms of this policy will apply equally to the new controlling party.

D. With Your Consent

For any purpose other than those listed above, we will obtain your explicit consent before sharing your information.

5 Cookies & Tracking Technologies

Cookies and similar technologies are used on the 877bt website. Cookies are small text files stored in your browser. We use the following types of cookies:

• Essential Cookies: Essential for maintaining login sessions and running the platform's core functions. Without these, the service will not work properly.
• Functional Cookies: To remember your preferences (such as language selection) and provide a personalised experience.
• Analytics Cookies: To analyse site traffic and usage patterns in order to improve the service.
• Security Cookies: To detect fraud and keep accounts secure.

You can control cookies by changing your browser settings. However, disabling cookies entirely may limit some features of the platform.

6 Data Security Measures

877bt uses industry-standard technology to provide the highest level of security for your personal and financial information:

• SSL/TLS Encryption: All data exchanged between your browser and our servers goes through an encrypted connection, making it extremely difficult for third parties to intercept.
• Data Encryption: Sensitive stored information (passwords, payment details) is kept in an encrypted format.
• Access Controls: Only authorised staff can access specific information required for their designated tasks.
• Security Audits: Systems are kept up to date through regular security testing and vulnerability assessments.
• Two-Factor Authentication: An option to add an extra layer of security to your account.
• Firewall & Intrusion Detection: Measures to prevent cyber attacks at the server level.

While we take every possible security precaution, it is not possible to guarantee 100% security when transmitting information over the internet. However, we commit to notifying you as quickly as possible in the event of any security breach.

7 Data Retention Period

877bt retains personal information only for as long as necessary. The retention period is determined based on the following factors:

• Active Accounts: All information will be retained for as long as your account remains active.
• Closed Accounts: Even after an account is closed, certain information may be retained for a specified period due to legal and regulatory requirements.
• Financial Transaction Records: Transaction information may be retained for an extended period in compliance with financial regulatory rules.
• Disputes & Legal Claims: If any dispute or claim is ongoing, the relevant information will be retained until it is resolved.

Once the retention period expires, information is securely deleted or anonymised so that identity cannot be recovered.

8 Your Rights

As a user of 877bt, you have the following rights over your personal information:

• Access: The right to see what information we hold about you. Upon request, we will provide a copy.
• Correction: The right to correct inaccurate or incomplete information. We will update it as quickly as possible.
• Deletion: The right to request deletion of your information in certain circumstances. However, some information may need to be retained due to legal obligations.
• Restriction of Processing: In certain circumstances, you may request that the processing of your information be restricted.
• Portability: The right to receive your information in a structured, commonly used format.
• Objection: The right to object to the processing of your information for certain purposes, including direct marketing.
• Withdrawal of Consent: Where information is processed on the basis of consent, the right to withdraw that consent at any time.

To exercise these rights, send an email to [email protected]. We will process your request as quickly as possible.

9 Third-Party Links & Services

Any links to external websites on the 877bt platform are provided for informational purposes only. 877bt is not responsible for the privacy practices of those external sites. We strongly recommend reading the privacy policy of any external site before visiting it.

Game software providers such as Pragmatic Play, Evolution Gaming, Spribe, and JILI have their own privacy policies. They may have access to certain information to operate their technology.

10 Minor Protection

877bt is strictly for individuals aged 21 or older. We do not knowingly collect personal information from anyone under the age of 21.

Age verification is mandatory at the time of registration. If a user opens an account with false information and their actual age is later found to be under 21, their account will be closed immediately and any collected information will be securely deleted.

If you believe a minor has opened an account on our platform, please notify us immediately at [email protected].

11 Policy Changes

877bt reserves the right to amend this Privacy Policy at any time due to business needs, technological changes, or changes in the law.

In the case of significant changes, we will notify you in the following ways:

• By updating the "Last Updated" date at the top of this page.
• By sending a notification to your registered email address.
• Through a special notice when you access the platform.

If you continue using the platform after changes are made, it will be assumed that you have agreed to the revised policy. We therefore recommend visiting this page regularly.

12 Contact

If you have any questions, comments, or requests to exercise your rights regarding this privacy policy, please contact our privacy team:

This policy is written in Bengali and that is the authoritative version. In case of any confusion in a translation or interpretation, the Bengali version will take precedence.