Frequently Asked Questions
Answers to all your questions about 877bt
Bonuses, deposit methods, betting rules, and customer support — find answers to everything you want to know about 877bt, all in one place.
Every day, many players have all kinds of questions while using 877bt — how to claim a bonus, which method to use for depositing money, how betting works, and where to go for support. This page brings together detailed answers to all those questions, organised into four sections. If you cannot find the answer to your question here, contact us directly via our 24/7 live chat or email.
Frequently Asked Questions
BPL & International Matches
If a match is incomplete due to rain or any other reason and is officially declared a no-result, all bets on that match are generally considered void and the staked amount is returned to your account. However, if a certain number of overs have been completed, the result may be deemed valid — this depends on the tournament rules. Please read the terms and conditions for full details.
Yes, 877bt supports accumulator bets (a single bet combining multiple matches). The odds from each match are multiplied together, so potential winnings can be much higher. However, if the result on any one match is wrong, the entire bet is lost. It is wise to start with fewer matches and stick to familiar markets.
877bt offers a wide range of markets for BPL and international cricket, including match winner, toss, top run scorer, top wicket taker, over/under runs, powerplay score, and more. For example, in a Bangladesh vs India match you can bet on the match winner or runs in a specific over. The list of available markets changes over time.
877bt offers live in-play betting, which lets you place bets in real time while a match is in progress. Odds change every moment in line with how the game unfolds. In-play betting gives you the chance to make quick decisions, but staying focused is important as odds shift instantly. A good internet connection is helpful for in-play betting.
Yes, 877bt offers betting on the T20 World Cup, IPL, and other international cricket tournaments. Both pre-match and live markets are available depending on the tournament. Check the sports section of the site regularly for the latest market information.
Customer Support
Yes, the 877bt customer support team is active 24 hours a day, 7 days a week. Any day of the year, at any time — whether it is Eid or any other occasion — you can reach support via live chat or email. There is no waiting list or office-hours restriction.
Before speaking with the support team, have the following on hand: your account username or registered mobile number, the approximate time the issue occurred, and if applicable, the transaction reference number or a screenshot. Providing this information makes it easier to identify the problem quickly and reach a resolution faster.
877bt has two support channels. The first is live chat — you can start a chat instantly from any page on the site. The second is email — send a message to [email protected] and the support team will reply as soon as possible. Both channels are available 24/7.
Yes, 877bt customer support is provided in both Bengali and English. Players from Bangladesh can comfortably ask questions in Bengali and receive answers in Bengali. You can get your issues resolved without any language barrier.
Welcome Bonus
When you open an account on 877bt for the first time, the welcome bonus is added automatically on your first deposit. A minimum deposit of ৳300 qualifies you for a 100% bonus, up to a maximum of ৳5,000. For example, depositing ৳1,000 adds another ৳1,000 as a bonus — bringing your total balance to ৳2,000. No separate code is required.
Slots, live casino, and sports betting generally count towards meeting the 20x wagering requirement on the welcome bonus. However, not every game may contribute at the same rate. Note that wagering is calculated on the bonus amount only — for example, a ৳1,000 bonus requires a total of ৳20,000 in bets before the bonus becomes withdrawable.
Yes, if you want to cancel a bonus before the wagering requirement is completed, contact customer support. Once a bonus is cancelled, the bonus balance and any winnings earned from the bonus will be removed from the account. Only the original deposited amount will remain.
No, the welcome bonus can only be received once per account. It is a special offer for new players. If the same person attempts to claim the bonus by opening multiple accounts, those accounts may be cancelled. Fair play and integrity are maintained at 877bt.
If you deposit ৳12,000, your bonus will be ৳5,000 — because the maximum bonus limit is ৳5,000. Your total balance would then be ৳17,000. Keep in mind that the wagering requirement applies only to the bonus portion — so in this case the requirement is based on ৳5,000 × 20 = ৳100,000 in bets before the bonus can be withdrawn.
Deposits
To deposit with bKash on 877bt, first log in to your account, then go to the Deposit section and select bKash. You will find instructions there for sending payment to 877bt's assigned bKash number. Once the payment is complete, confirm it using the transaction ID. The minimum deposit amount is ৳300.
877bt does not charge any additional fee on deposits. However, keep in mind that mobile banking services such as bKash or Nagad may apply their own transaction charges, which depend on the service provider's policy. Bank transfers may also carry applicable charges set by the respective bank.
The minimum deposit amount on 877bt is ৳300 for all methods. Whether using bKash, Nagad, Rocket, or bank transfer, you can start depositing from ৳300 or more. The minimum withdrawal amount is ৳500.
877bt supports four deposit methods — bKash, Nagad, Rocket, and bank transfer. For bank transfers, major banks such as Dutch-Bangla Bank, BRAC Bank, or Islami Bank are generally supported. The same minimum deposit requirement applies to all methods.
Yes, the Nagad deposit process is much the same. Log in to your account, go to the Deposit section, and select Nagad. Send the payment to the designated number and confirm using the transaction ID. Depositing a minimum of ৳300 adds the balance to your account quickly.
On 877bt, withdrawal requests are generally processed within 30 minutes to 3 hours. The minimum withdrawal amount is ৳500. You can request a withdrawal once the bonus wagering requirement has been met. Once the verification process is complete, the money will reach your account within the specified time.
Still have questions?
Our support team is with you 24/7 — in Bengali or English, whichever you prefer.
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